Terms and Conditions of Sale

Use of Site

By accessing and using any part of this site, the visitor/consumer (“You”) agrees to be bound by Crave Interiors Term and Conditions. If you do not accept the terms and conditions listed below, you may not use this site or access or display any of the information made available to you from this site. These terms for the sale of goods govern any contract for sale that the company enters into with you.

We do not accept responsibility for the websites linked to this site, or any information, practices or products of other parties linked to this website. Any dealings you have with any person found via this website are between you and that party; Crave Interiors will not be liable for any loss or damage arising from that dealing.

Intellectual Property Rights

All copyright including design, text, graphics and the selection, alteration and arrangement of these features are copyright to Crave Interiors and associated partners. All trademarks, product names and logos cited within this website are the property of Crave Interiors and its authorised partners.

Security and Privacy

Information is collected when you visit our website and it includes some related personal details including but not limited to your email address. This enables us to respond quickly to your enquires, as well as developing and improving our site in order to provide a better service. This is also the case with information we collect relating to the way visitors use our site e.g pages viewed, time of visit etc.
Crave Interiors respects your privacy and take it very seriously, as such we do not share the information we collect with any other organisation or third party.

Price and Taxes

The prices of any products stated on this website are inclusive of Good and Services Tax (GST).

Returns

Return of Faulty Goods –
If you receive a product which is faulty in anyway, we will replace the item or give you a full refund at no extra cost. Always make sure that you check all wallpaper products for faults before and during hanging. If you do find a fault, return a sample of the product to the address below along with the original label. It may not be necessary to return the whole item so please contact us prior to sending.

Return of non-faulty goods –
Refunds will not be given if you simply change your mind, for this reason we encourage the request of samples. If for some reason you need to return a non-faulty item, Crave Interiors will offer you a store credit on the purchases you wish to return providing that the product is returned to Crave Interiors within 7 days of you receiving it. The returned products must be in re-saleable condition; meaning it is unopened and undamaged and has the original invoice returned with it. The customer is responsible for the cost of returning the goods as well as the cost of re-sending the replacement products.
Crave Interiors nor its suppliers, will not accept any responsibility for labour costs, colour changes (hot spots), or discoloration due to additional paste, improper wall preparations or incorrect hanging.
Crave Interiors will not accept any returns after 30 days from delivery.
Crave Interiors will not offer refunds or credits on over ordered wallpaper.
Please note that sale items are final. We cannot accept returns on products that were purchased on sale.
We do not accept returns without prior authorisation, if you would like to return a product, you must email for authorisation.

Samples

Sample products are available on some ranges, these are available upon request and are charged at $1.50AU per sample which includes postage.  Samples are to give an indication of colour rather than pattern.

Delivery

Once payment is cleared, your item will be dispatched and delivered to you within 14 days unless otherwise indicated in the item description.
In most cases your items will be shipped by Australia Post or via courier service. Your order will be delivered within normal business hours and will need to be signed for on delivery.
Crave Interiors takes extreme care when packaging your order, however, we cannot be held responsible for loss or damage that occurs during transport with a third party.

Disclaimers

We reserve the right to change, modify, remove or substitute without notice any information shown on this website from time to time.
Prices and availability of goods are subject to change although this does not apply once you have purchased and paid for your products.
Crave Interiors does not control or endorse any third party websites, and is not responsible for the availability or content of any third party websites available via this website through a link. Nor is Crave Interiors responsible for any services or product you purchase through such websites.
All content and services on this website are provided on an ‘as is’ basis. Crave Interiors cannot give any warranty for the website and its content.
Although, we do our upmost to make the website correct and reliable, we do not guarantee that it is. We do not give any warranty for the accuracy, suitability, reliability, completeness, and performance, freedom from viruses or timelines for the content or services contained on this website.
Crave Interiors will not be liable for any damages (including without limitation loss of profit or loss of use) arising out of your use or delay or inability to use the website, its content or any link to another website arising in contract, wrongful conduct (including negligence) or otherwise.